Making a claim
We hope you never have to make a claim. But if you do, our resources are here to help you understand the process from start to finish.
How to claim for pothole damage
Hitting a pothole can be dangerous for you and your car. So, what can you do about it?
Can you claim?
What to do if you’re hit by an uninsured driver
You’re in an accident, but the other driver hasn’t got car insurance. What now?
The key steps
Car insurance claims myths busted
Let’s bust some of the common myths around insuring your car.
True or false?
Does car insurance cover storm damage?
Storms are nothing new in the UK. But what if your car’s affected, and can you claim?
Find out more
What happens when someone claims against my car insurance?
Having your insurance claimed on by someone else is frustrating, but it’s important to know how it works.
What to doYour policy
Our resources are here to help you understand your policy inside out.
Changing insurance from one car to another
Getting a new car is exciting – but remember to sort the practical stuff too, like updating your insurance.
What to do
Which level of cover do I need?
There’s more than one kind of car insurance cover to choose from, but which is best for you?
Find the right fit
What is MultiCar insurance?
Got more than one car at home? Insure multiple cars on one policy and you could save time and money.
Do you need it?
Temporary car insurance guide
Use our guide if you need short-term cover on a car and don’t know where to start.
Learn more
Breakdown cover explained
Stuck on the side of the road? Breakdown cover is there to lend a helping hand.
How it works
Why you shouldn’t double insure your car
It’s easier to double up on insurance than you think! We explain why it’s an issue and how to avoid it.
The downsides
Our car insurance jargon buster
From non-fault claims to excess, read up on the most common car insurance terms.
Learn the lingo
Which class of use do I need?
What classes of use are there when it comes to car insurance, and what’s right for you?
Which is best?
Courtesy car vs car hire explained
There’s more than one thing that sets courtesy and hire cars apart.
Find out more
Sports car insurance explained
If you’ve got a sportier ride, your insurance may be a little different.
Do you need it?
Do I need legal cover on car insurance?
It’s not uncommon for car accidents, damage and theft to go to court. But are you covered for it?
Find out here
What happens if my car insurance is cancelled?
We explain what reasons there could for your insurance being cancelled – and if you can get it back.
What to do nextWhat affects my policy?
There are lots of things that affect your car or van insurance – we explain what they are and what they mean for you.
Car insurance categories explained
Find out how car insurance categories work and if they affect you.
Learn more
How you affect your premium
Lots of things can push the cost of your insurance up or down. But what are they?
What affects it?
11 things that can impact your car insurance
These common things can affect your insurance more than you’d think.
Stay aware
Declaring your car off the road
Own a car but never drive it? Learn about the SORN process and how it works.
The key steps
Car insurance groups explained
Cars are organised into different groups, which can affect your insurance.
Why they matter
What is telematics?
You may have heard of black boxes, but why do people use them in their car?
How it works
What do I need to tell my insurer?
There are certain things that your car insurer needs to know about – from accidents to updating your address.
Learn more
Other drivers and your car
Find out if you need to add another driver to your policy before you let them get behind the wheel.
Who can drive
How to reduce your car insurance price
Can you lower the cost of your insurance with a few changes?
Cut the cost
Do I need to change my car insurance after getting married?
You’ve tied the knot – but does it affect your car insurance?
Next steps
How black box insurance can help if you’re a student
Learn all about black box telematics and what it can do for you.
Can you save?
Do criminal convictions affect car insurance?
Breaking the law can affect your car insurance in more ways than one.
Learn more
Putting children on your policy
Learn the basics around adding your children to your car insurance.
What to do
Drink driving and motor insurance
On top of being dangerous and illegal, drink driving can be a serious problem when it comes to your insurance.
How it works
Myths around driving other cars debunked
Can you just hop in another vehicle? Is adding a driver expensive? We cover off some of the common myths.
Busting mythsNeed insurance?
Now you understand it all a little better, check out the motor insurance we have on offer.
Policy books
It’s a good idea to get familiar with your policy book. That way, you know exactly what you are and aren’t covered for.