Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your car providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you are looking for an update on your vehicle repairs, booking in date or a courtesy car, please contact your garage directly. Their details will be on the correspondence we sent you at the start of your claim or you can find them in the Claims section within MyAccount.
All other existing claims should contact us on 0333 220 2033
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035You can also view and update existing claim information in MyAccount.
Log in to MyAccountChat to one of our claims experts.
If you have been told a supplier is dealing with your claim, please contact them for an update. You should have received their contact information when registering your claim.
During opening hours you can speak to somebody directly to discuss your claim. We will endeavour to answer your call as quickly as possible.
We'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you think your property is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You can also view and update existing claim information in MyAccount.
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.
Please use the +44 prefix if you're calling us from abroad.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Start my glass claim onlineOr you can contact Nationwide Windscreen Services direct 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your car providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you are looking for an update on your vehicle repairs, booking in date or a courtesy car, please contact your garage directly. Their details will be on the correspondence we sent you at the start of your claim or you can find them in the Claims section within MyAccount.
All other existing claims should contact us on 0333 220 2033
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.
Please use the +44 prefix if you're calling us from abroad.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Start my glass claim onlineOr you can contact Nationwide Windscreen Services direct 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035You can also view and update existing claim information in MyAccount.
Log in to MyAccountChat to one of our claims experts.
If you have been told a supplier is dealing with your claim, please contact them for an update. You should have received their contact information when registering your claim.
During opening hours you can speak to somebody directly to discuss your claim. We will endeavour to answer your call as quickly as possible.
We'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
£100 | £75 | £50 |
Excess is payable per person, per section of claim.
For example, if your excess is £75, you're claiming for cancellation of a trip for 2 travellers named on your policy and you paid £600 for your trip, you'll receive £450 once your excess has been deducted: £600 - £150 (£75 x 2) = £450.
Note, excess is not applicable for the following sections of cover: delayed baggage, delayed flights, personal accident, funeral expenses abroad or repatriation of remains, and Hijack (Hijack cover applies on Plantinum tier of cover only).
£150 | £99 | £50 |
Excess is payable per person, per section of claim.
For example, if your excess is £75, you're claiming for cancellation of a trip for 2 travellers named on your policy and you paid £600 for your trip, you'll receive £450 once your excess has been deducted: £600 - £150 (£75 x 2) = £450.
Note, excess is not applicable for the following sections of cover: delayed baggage, delayed flights, personal accident, funeral expenses abroad or repatriation of remains, and Hijack (for Platinum over only).
If you have a medical emergency (hospital treatments, likely to incur medical expenses over £500) or need to cut short your trip, please call our 24 hours emergency assistance helpline.
The amount we pay you depends on how long you've owned each item you're claiming for. We'll pay the full purchase price for anything less than a year old. For older items, the table below shows how much we'll take off your claim amount. Policy excess will apply.
Item | Depreciation applicable | Maximum amount of depreciation |
---|---|---|
Clothes | 10% per year | No limit |
Designer bags, wallets, and purses | 10% per year | 50% |
Non-designer bags, wallets, and purses | 10% per year | No limit |
Sunglasses | 10% per year | No limit |
Jewellery | 10% per year | 50% |
Electrical Items (laptops, mobile phones, etc) | 20% per year | No limit |
Golf Equipment | 10% per year | No limit |
Everything else | 10% per year | No limit |
You can also view and update existing claim information in MyAccount.
Log in to MyAccountDuring opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
We'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Admiral Pet Insurance customers can speak, video call or text a vet 24 hours a day, 365 days a year by signing up to PawSquad for free. You can chat or video call with a skilled and compassionate expert.
Already signed up? Go to PawSquad