Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your car providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
All other existing claims should contact us on 0333 220 2033
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035Chat to one of our claims experts.
During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
You can also view and update existing claim information in MyAccount.
Log in to MyAccountWe'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you think your property is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You can also view and update existing claim information in MyAccount.
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Start my glass claim onlineOr you can contact Nationwide Windscreen Services direct 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your car providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
All other existing claims should contact us on 0333 220 2033
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.
Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Start my glass claim onlineOr you can contact Nationwide Windscreen Services direct 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-20:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035Chat to one of our claims experts.
During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
You can also view and update existing claim information in MyAccount.
Log in to MyAccountWe'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
£100 | £75 | £50 |
Excess is payable per person, per section of claim.
For example, if your excess is £75, you're claiming for cancellation of a trip for 2 travellers named on your policy and you paid £600 for your trip, you'll receive £450 once your excess has been deducted: £600 - £150 (£75 x 2) = £450.
Note, excess is not applicable for the following sections of cover: delayed baggage, delayed flights, personal accident, funeral expenses abroad or repatriation of remains, and Hijack (Hijack cover applies on Plantinum tier of cover only).
£150 | £99 | £50 |
Excess is payable per person, per section of claim.
For example, if your excess is £75, you're claiming for cancellation of a trip for 2 travellers named on your policy and you paid £600 for your trip, you'll receive £450 once your excess has been deducted: £600 - £150 (£75 x 2) = £450.
Note, excess is not applicable for the following sections of cover: delayed baggage, delayed flights, personal accident, funeral expenses abroad or repatriation of remains, and Hijack (for Platinum over only).
If you have a medical emergency (hospital treatments, likely to incur medical expenses over £500) or need to cut short your trip, please call our 24 hours emergency assistance helpline.
The amount we pay you depends on how long you've owned each item you're claiming for. We'll pay the full purchase price for anything less than a year old. For older items, the table below shows how much we'll take off your claim amount. Policy excess will apply.
Item | Depreciation applicable | Maximum amount of depreciation |
---|---|---|
Clothes | 10% per year | No limit |
Designer bags/wallets/purses | 10% per year | 50% |
Non-designer bags/wallets/purses | 10% per year | No limit |
Sunglasses | 10% per year | No limit |
Jewellery | 10% per year | 50% |
Electricals including laptops, mobile phones, etc | 20% per year | No limit |
Golf Equipment | 10% per year | No limit |
Other items not listed | 10% per year | No limit |
If you have had to pay out for medical expenses overseas you may be able to claim your expenses back. A successful claim depends on your circumstances and the evidence you are able to provide to support your claim. It's simple and convenient to register your claim online - just click 'start my claim now' at the bottom of this page.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Delays under 12 hours are not covered under your policy, but check Civil Aviation Authority to see if you are entitled to claim compensation from your airline.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If your departure was delayed for 12 hours or more due to strike, industrial action, adverse weather conditions or a mechanical breakdown, you may be able to claim £25 for each insured person who was delayed up to £250.
If you failed to arrive at your point of international departure in time to board your pre-booked flight, ship or train you may be able to claim for additional accommodation and travel expenses. It's simple and convenient to register your claim online - just click 'start my claim now' at the bottom of this page.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you decided to abandon your trip because the departure of your pre-booked aircraft, ship or train is delayed by more than 24 hours (or cancelled with no alternative transport available within 24 hours of the scheduled departure), for one of the following reasons, you may be able to claim for your proportion of the irrecoverable costs:
If your departure was cancelled by your travel provider for a reason not listed above, there is no cover under your travel insurance policy, however under EU261 and Package Travel Regulations you are entitled to a full refund from your travel provider.
Contact the company you booked with to obtain a refund for the unused parts of your booking. For example, your airline, tour operator, or travel agent. Please note, offers of rebooking a trip or credit vouchers are considered a recoverable loss.
More about UK Civil Aviation Authority
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If alternative transport was arranged by the travel provider unfortunately there is no cover for cancelled/abandoned flights.
However, if your departure was delayed for 12 hours or more due to strike, industrial action, adverse weather conditions or a mechanical breakdown, you may be able to claim £25 for each insured person who was delayed up to £250.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You may be able to make a claim if your baggage was delayed, or your personal belongings were lost, stolen, or accidentally damaged during your trip. A successful claim depends on your circumstances and the evidence you are able to provide to support your claim. It's simple and convenient to register your claim online - just click 'start my claim now' at the bottom of this page.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Start your claim now by logging into the portal, then select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
You can also view and update existing claim information in MyAccount.
Log in to MyAccountWe'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Admiral Pet Insurance customers can speak, video call or text a vet 24 hours a day, 365 days a year by signing up to PawSquad for free. You can chat or video call with a skilled and compassionate expert.
Already signed up? Go to PawSquad