Provided by Ultimate Pet Partners Limited. Read more.
Why choose Admiral Pet Insurance?
Choose from a range of cover, making it easier and more affordable to meet the needs of you and your pets.
Lifetime Cover
Maximum Benefit Cover
12 Month Cover
Accident Only Cover
Check out our cover options
Lifetime Cover
- Vet fees for an accidental injury up to £10K
- Vet fees for a new illness up to £10K
- Up to £2M Third party liability for dogs
- Up to £2,500 Dentistry after accident/injury
- Continued cover for new illnesses at renewal up to cover fee limit
- Refresh your illness cover limit at renewal
- Three levels of cover to choose from
Max Benefit
- Vet fees for an accidental injury up to £2.5K
- Vet fees for a new illness up to £2.5K
- £1.5M Third party liability for dogs
- Up to £2,000 Dentistry after accident/injury
- Continued cover for new illnesses at renewal up to cover fee limit
- No refresh of your illness cover limit at renewal
Refreshed cover limits are only available as part of our Lifetime Cover options
12 Month
- Vet fees for an accidental injury up to £2K
- Vet fees for a new illness up to £2K
- £1M Third party liability for dogs
- Up to £2,000 Dentistry after accident/injury
- Illness only covered for 12 months
- No refresh of your illness cover limit at renewal
You can extend this by choosing our Max Benefit or Lifetime Cover options
Accident Only
- Vet fees for an accidental injury up to £3.5K
- £1M Third party liability for dogs
- Vet fees for any illness is not covered
This feature is available in our 12 month, Max Benefit and Lifetime Cover options
Admiral Pet Insurance specialises in cover for your cat or dog
According to the Association of British Insurers, the cost of the average pet insurance claim is £757, more than twice the average annual premium for dogs and over three times that for cats. The number of claims has risen by 10% from 2016 to 2017 – but an estimated 67% of dogs and 84% of cats are still uninsured.
The cost of getting quality veterinary treatment can quickly run into thousands of pounds, so having the peace of mind your pet is covered for life-saving treatment can be invaluable.
What furry friend do you want to insure?
Loving companion
We recognise that your dog or cat is a loved and valued member of the family and so deserves the best care.
Whether you are looking for dog insurance, cat insurance or both, Admiral Pet Insurance offers a range of cover options to suit pet owners across the country.
What's included?
Lifetime Cover
Lifetime Cover is the most comprehensive type of pet insurance policy we provide. It covers accidents and illnesses up to the total policy limit, with no time restrictions. At each renewal the policy limit for veterinary fees is reset, so if you reached your policy limit the previous term, you can start claiming again.
Lifetime cover is only valid if your payments are up to date, the policy is live and we can offer you renewal. Choose between our Classic, Premier and Premier Plus products.
Maximum Benefit Cover
Maximum Benefit Cover gives you an allowance of veterinary fees for each condition. Each condition is covered with no time limit, until you've reached the fee cap. When the limit is reached, those conditions won’t be covered.
12 Month Cover
A 12 Month policy gives you an amount of veterinary fees for 12 months from the date the condition is first treated. When either the vet fee limit has been reached or the 12 months is up, the condition you claimed for will be excluded.
Accident Only Cover
An Accident Only pet insurance policy just covers accidents. Each accident is covered up to the policy limit during the policy term and will continue to be covered until you reach the policy limit.
Get a 5% discount with multi pet
If you have more than one cat or dog in your home, a multi pet policy could be the perfect fit. For every additional pet you add to your multi pet cover, you’ll get a 5% discount, and you’ll get that every year you renew with Admiral!
What information do I need to get a pet insurance quote?
To get a price for your cat or dog cover with Admiral, you’ll need the following information about your pet:
- Name
- Gender
- Breed
- Date of birth
- Price
- Know whether they’ve been neutered/spayed, chipped/tagged
- Colour
We’ll also need a few personal details about the pet owner:
- Name
- Date of birth
- Address
- Email address
- Phone number
- Date you’d like the policy to start
Your questions answered
What is lifetime cover?
Lifetime cover means you can make continued claims for illnesses and injuries up to the maximum amount of vet’s fees covered by your insurance cover. This amount resets each time you renew as long as your payments are up to date, the policy is live and we can offer you renewal.
What would my excess be?
An excess of £85 is deducted from your benefit for each individual illness or accidental injury treated. For pets over six-years-old an additional 10% will be deducted for Veterinary Fees, Complementary Medicine, Cruciate Ligament Damage, Special Diet and Dentistry (where these are covered) for each claim payment. A £250 excess applies once per claim for Third Party Liability cover (dogs only).
Will my pet be covered for third party damage?
If your pet damages someone else's personal items while in their property, Accidental Damage (Premier and Premier Plus Only) will cover the cost of repairing the damage or replacing the item, subject to the cover limit. Exceptions apply, see Section 8 of the policy booklet for full terms and conditions.
What is Third Party Liability (Dogs Only)?
This offers cover if your dog injures a person or another animal or causes damage to a property. It covers compensation, claimant costs and expenses such as legal costs and expenses subject to the cover limit. See Section 10 of the policy booklet for full terms and conditions.
Is there an age limit for insuring my pet?
Your pet must be at least eight-weeks-old before we can offer cover. There is no upper age limit, making our cover perfect for older pets too.
How do I update the policy details?
You can call the customer services team on 0330 102 5741
How do I renew my policy?
If you pay monthly by Direct Debit you don't need to worry about calling us – we'll automatically renew your policy after 12 months. If you pay annually, you’ll be invited to renew at the end of each term. To speak to someone in the renewals team, call 0330 102 5761.
How do I make a claim?
If you need to make a claim you can:
- Call 0330 102 5745
- Email petclaims@ultimateservices.co.uk
- Write to Admiral Pet Insurance, 5th Floor, Connect Centre, Kingston Crescent, Portsmouth, PO2 8DE.
If the total veterinary fees are likely to exceed £1,000 you must inform Ultimate Pet Partners immediately on 0330 102 5745 for pre-authorisation as we might want to get a second opinion from our veterinary advisor.
Opening hours:
- Monday-Friday: 8am – 9pm
- Saturday: 9am – 2pm
Will you pay my vet directly?
We can pay your vet directly if that’s what they’d prefer – just check with them and let us know.
We can also make payments directly into your or your vet's bank account if we hold the account details. Alternatively, we can send a cheque.
Which vet can I use?
We know many people build up a longstanding trusting relationship with their vet practice, which is why we don't want to tell you which vet to use. We recommend taking your pet for regular check-ups, as well as maintaining their vaccinations, flea and worm treatment.
If you've not registered with a practice yet, visit the Royal College of Veterinary Surgeons database to find a vet near you.
How do I make a complaint?
If you're unhappy with any part of the service, please write to the Complaints Department at Ultimate Pet Partners Limited, 5th Floor, The Connect Centre, Kingston Crescent, North End, Portsmouth, Hampshire, PO2 8DE.
Alternatively, you can call on 0330 102 5741 or email complaints@ultimateservices.co.uk.
How many pets can I add to my policy?
There is no limit to how many cats or dogs you add to your Admiral Pet Insurance policy.
Policy documents
Please ensure you choose the PDF associated with your product's start date. You will need Adobe Acrobat Reader to view these files. You can download it for free from the Adobe website.
For policies from 20/07/2016 please see the link below.
Ultimate Pet Partners Limited
Admiral Pet Insurance is arranged and administered by Ultimate Pet Partners Limited (5th Floor, The Connect Centre, Kingston Crescent, Portsmouth, Hampshire PO2 8DE) who are an Appointed Representative of Ultimate Insurance Solutions Limited - FCA number 311368 which is authorised and regulated by the Financial Conduct Authority.