Make a claim:

Van Insurance

I've had an accident and need emergency recovery (24 hours)

Are you at the side of the road and require emergency recovery, following an accident? We will be able to recover your vehicle providing you have relevant level of cover. Make sure you're in a safe place before you call.

Accident Claims Emergency Recovery (24 hours)

0800 362 435

Please use the +44 prefix if you're calling us from abroad.

I've broken down and need roadside assistance

Admiral Breakdown Assist is available 24 hours a day. If you have not been involved in an accident/incident but do require roadside recovery and have breakdown cover included in your policy - call the below number or contact our Admiral Breakdown Assist team for more information.

UK 0330 102 0808

Europe 0044 (0) 2920 943 115

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Tell us about your claim

New Claim
Existing Claim
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My vehicle is insured with Admiral

Report your claim online

It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.

Start my claim now

Report your add-on product claim online

It's simple and convenient to use one of your add-on products or to know more about the policy benefits for Personal Injury, Hire Vehicle and Vehicle Contents Cover.

Start my Add-On product Claim

Alternatively, you can call us

0333 234 0012

Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00-16:00

Bank Holidays, Christmas and New Year opening hours

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My vehicle is not insured with Admiral

Contact us about your claim

Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.

Please call us on:

Give us a call

0333 220 2047

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

If Admiral handle your claim you could benefit from the following:

  • Approved National Repair Network
  • Lifetime guarantee on repairs (for as long as you own the vehicle)
  • No excess to pay
  • Replacement car
  • Dedicated claims handlers
  • Keep your no claims bonus

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Glass replacement or repair

Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.

Start my glass claim online

Or you can contact Nationwide Windscreen Services direct 0333 234 0013.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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My claim is for windscreen or glass damage

For existing Glass claims please contact call 0333 234 0013.

Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Admiral Law are dealing with my claim

If we told you that Admiral Law are dealing with your claim please click the link below for contact information.

Go to Admiral Law website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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Auxillis are dealing with my claim

If we told you that Auxillis are dealing with your claim please click the link below for contact information.

Go to Auxillis website

Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page

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All other claims

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