SERVICE UPDATE [07/04/2020]

Thank you for your support and patience while we take measures to protect our staff, due to Coronavirus.

We are open for business and here for you. Our call waiting times are currently much longer than usual (approximately 30 mins) so you may prefer to call us only if urgent. We are continuing to prioritise calls for existing customers and new claims, for example, if you’ve been involved in an incident and your car’s undriveable, or your home’s uninhabitable.

For your other options, please see our homepage.

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Bank Holiday Opening Hours

Please select a product

Single Car Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

MultiCar Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Black Box Car Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Home Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

MultiCover Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Van Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Van Insurance - Public Liability

Friday 10th April

Closed

Sunday 12th April

Closed

Monday 13th April

Closed

Black Box Van Insurance

Friday 10th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Sunday 12th April

Customer Services Closed
Renewals Closed
Sales Closed
Claims Closed

Monday 13th April

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Travel Insurance

Friday 10th April

Closed

Sunday 12th April

Closed

Monday 13th April

Closed

Loans

Friday 10th April

Closed

Sunday 12th April

Closed

Monday 13th April

Closed

Data Validations

Friday 10th April

Closed

Sunday 12th April

Closed

Monday 13th April

Closed

Pet Insurance

Friday 10th April

Closed

Sunday 12th April

Closed

Monday 13th April

Closed

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