We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

Car and Home new customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Car and Home existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

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Bank Holiday Opening Hours

Please select a product

Single Car Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 18:00
Claims 10:00 – 16:00

MultiCar Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 18:00
Claims 10:00 – 16:00

Black Box Car Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 18:00
Claims 10:00 – 16:00

Home Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 18:00
Claims 10:00 – 16:00

MultiCover Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 18:00
Claims 10:00 – 16:00

Van Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Van Insurance - Public Liability

Monday 25th May

Closed

Black Box Van Insurance

Monday 25th May

Customer Services 10:00 – 16:00
Renewals 10:00 – 16:00
Sales 10:00 – 16:00
Claims 10:00 – 16:00

Travel Insurance

Monday 25th May

Closed

Loans

Monday 25th May

Closed

Data Validations

Monday 25th May

Closed

Pet Insurance

Monday 25th May

Closed