Are you at the side of the road and require emergency recovery? We will be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Autoglass® are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
start my glass claim onlineOr you can contact Autoglass direct.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 220 2033 to start your claim.
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035Chat to one of our claims experts.
During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
You can also view and update existing claim information in MyAccount.
Log in to MyAccountWe'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you think your property is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
You can also view and update existing claim information in MyAccount.
Are you at the side of the road and require emergency recovery? We will be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Call 0333 234 0013 to start your claim.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery? We will be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Autoglass® are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
start my glass claim onlineOr you can contact Autoglass direct.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 220 2033 to start your claim.
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactiveClaims Motor and Van FAQ page
Are you at the side of the road and require emergency recovery? We will be able to recover your car providing you have the relevant level of cover. Make sure you're in a safe place before you call.
For existing glass claims please call 0333 234 0013
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For enquiries about previously reported incidents or claims please contact us:
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Nationwide Windscreen Services are our chosen glass specialists. Glass repair and replacements are subject to an excess, which will be confirmed by the provider when you submit your claim. There will be no impact on your No Claims Bonus whether the glass is being repaired or replaced.
Call 0333 234 0013 to start your claim.
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
Please call us on:
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
It's simple and convenient to register your claim online. Log into MyAccount and select Claims to start your claim now, and one of our dedicated claim handlers will get back to you.
Start my claim nowAlternatively, you can call us.
Call us on 0333 234 0012 to start your claim.
Mon to Fri: 8:00-18:00
Saturday: 9:00-16:00
Sunday: 10:00–16:00
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
Find the answers to your questions quickly on our interactive
Claims Motor and Van FAQ page
If you think your home is unsafe, it would be best for us to speak to you in more detail. Please call our 24 hour helpline:
0333 220 2035Chat to one of our claims experts.
During opening hours you can speak to somebody directly to discuss you claim. We will endeavour to answer your call as quickly as possible.
You can also view and update existing claim information in MyAccount.
Log in to MyAccountWe'll need to speak to the Policyholder to make sure they're happy for you to handle the claim for them, so they will need to be present when we speak to you.
Mon to Fri: 8:00-18:00
Saturday: 9:00–16:00
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you have a medical emergency (hospital treatments, likely to incur medical expenses over £500) or need to cut short your trip, please call our 24 hours emergency assistance helpline.
If your flight was delayed for 12 hours or more you may be able to claim £25 for each insured person who was delayed upto £250.
Delays under 12 hours are not covered under our travel insurance but check Civil Aviation Authority to see if you are entitled to claim compensation from your airline.
Make sure you have your policy number, flight details and evidence of the flight delay (usually a letter from the airline confirming the delay) to be able to claim.
It's simple and convenient to register your claim online. Start your claim now by logging into the portal and select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If you have paid out for medical expenses whilst overseas you may be able to claim back the money. To make a claim you will need to send us evidence of the costs such as receipts.
It's worth checking the amount you want to claim for is more than your policies excess.
It's simple and convenient to register your claim online. Start your claim now by logging into the portal and select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
A successful claim depends on your circumstances. Please check your policy booklet for detailed list.
Common claims that we do not cover:
It's simple and convenient to register your claim online. Start your claim now by logging into the portal and select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For lost or stolen items you will need to supply supporting details, including receipts and a copy of the police or loss report within 24hr of discovering.
For damaged items we will also require photos of the damage.
If your belongings are delayed following arrival at your outward destination we cover the costs of replacing any essential items such as toiletries, medication and clothing. Please make sure you have all the receipts for any items you have purchased.
Please note the policy does not provide cover for baggage delayed on your return journey.
It's simple and convenient to register your claim online. Start your claim now by logging into the portal and select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
For all other claims, please check your excess before calling. This can be found in your policy schedule.
It's simple and convenient to register your claim online. Start your claim now by logging into the portal and select the claims tab.
Start my claim nowAlternatively, you can call us on 0333 234 9914 to start your claim.
We are currently experiencing very high call volumes. Our claims team are doing their utmost to help everyone, so if you need to call us please bear with us. We hope to help you as soon as possible, thank you for your patience.
Before calling, please check the relevant policy section to see if you are covered and what documentation is required to make a claim
Also, see our FAQ's
Mon to Fri: 9:00-17:00
Saturday: Closed
Sunday: Closed
Bank Holidays, Christmas and New Year's opening hours
Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.
If your query is about an existing claim please call on:
Monday - Friday 9am-6pm
Saturdays – 9am-1pm
Sunday – closed
Bank holidays – 10am-4pm
For pet insurance, Admiral introduce to Insurance Factory Ltd who arrange and administer the policy. Insurance Factory Ltd is authorised and regulated by the Financial Conduct Authority (No. 306164). Registered in England and Wales Number 02982445. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.
To make a Claim download a Pet Insurance claim form and then email to petclaims@insurancefactory.co.uk
Monday - Friday 9am-6pm
Saturdays – 9am-1pm
Sunday – closed
Bank holidays – 10am-4pm
For pet insurance, Admiral introduce to Insurance Factory Ltd who arrange and administer the policy. Insurance Factory Ltd is authorised and regulated by the Financial Conduct Authority (No. 306164). Registered in England and Wales Number 02982445. Registered Office: 45 Westerham Road, Bessels Green, Sevenoaks, Kent, TN13 2QB.