Blindness and visual impairment are common issues in the UK.
Visual impairment can affect all aspects of someone’s life and can even limit their ability to carry out common tasks, such as driving, using technology and keeping up with finances.
At Admiral, we want to help with some of the difficulties that come with blindness and having a visual impairment.
If you are blind or have a visual impairment we're always working to support our customers by sending them information in a format that works for them. That includes:
There are different ways you can let us know if you need your communications in a different format.
You can fill out our online form to request an alternative form of product or policy information. Let us know your name, policy number and the address to send it to.
You can also contact us using the contact options listed below.
You can use My Computer My Way by AbilityNet, which lets you adjust your device's settings to help make it easier to use.
For example, making the text size larger or changing the colour of the mouse pointer so it's more easily visible.
There are different ways you can contact us to find out more about the support available:
If you have hearing or speech difficulties, you can use the national text relay service, Relay UK, to act on your behalf. Everything is completely confidential, including the details you share for identification and verification questions.
Head to our Help and support hub to find more resources or check out the links below.
There are many ways we can communicate with you if you’re deaf, have a hearing impairment or difficulty with your speech.
How we can helpIf you or someone you know has become seriously ill, there are ways we can help make sure your policies are taken care of.
Find the right supportIf you’re caring for a loved one, it can be a struggle to manage their finances too. See how we can make things easier for you.
Find out moreThere are different resources available to help you with future planning and managing your finances after retirement.
Find out more