EV customer support
If you’ve got any questions or need a hand with your policy, get in touch and we’ll be happy to help.
Or scroll down for lots of quick guides and advice to help you understand your policy.
My policy documents
Want to check your cover? Your policy book might not be the most exciting read, but it has everything you need to know!
The Admiral app
Manage your policy in MyAccount
MyAccount and the Admiral app lets you manage your policy on the go. That means you can get things sorted straight away, whenever you need to.
What can I do in MyAccount?
Update your details
Need to change your address or phone number? It'll only take you a few minutes in MyAccount.
Add to your policy
From adding another EV to updating drivers or getting extra cover, you can do it all.
See your documents
If you need a little reminder of your cover or excess, you can find all your policy documents easily.
Get in touch with us
Whether you've got questions about your policy or need an extra helping hand, we've got you covered. Find all our contact details in MyAccount.
Check your cover
Can't remember what you're covered for? Don't worry, it's super easy to check what your policy includes.
Head to MyAccount or read your policy documents to get a refresher. It's a good idea to do this before you try to make a claim.
As a reminder, our comprehensive policies include:
- 1cover for your charging cables and wall box
- 2out of charge recovery if you're left stranded (doesn't apply to hybrids)
- 3protection for your battery
Plus lots of other handy features! Remember, limits and exclusions apply.
Make a claim
We hope you never need to claim - but if you do, we're here for you!
MyAccount
It's quick and easy to make a claim in MyAccount.
Give us a call
Or give us a call on 0333 200 2033.
Head to our make a claim page to find out more about what you need to do.
EV benefits platform
As part of your policy, you have access to some supercharged benefits from our friends at Zoom EV:
- Free credit on public charging stations
- Discounts on home chargers
- A free top-up on home energy plans
- Deals on car park bookings
EV resources
Whether you're a long-time EV enthusiast or it's your first time owning one, we've got a range of guides for you.
Electric car mythbuster
Bust some common myths around owning, driving and insuring an EV.
Know your stuff
How to charge your EV
Learn how to safely charge your electric car at home or in public.
Charge your ride
Electric cars and road tax
Our handy guide to how much road tax you need to pay, and how it works for EVs.
Find out more