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    • Separation and divorce

    How separation and divorce affect insurance

    Find out how to handle your insurance policy after a separation or divorce.

    Your insurance policy after a separation or divorce

    Divorce and separation can be an emotional and confusing time. We want to make it easy for you to handle your insurance policy after you've split up with a partner.

    After going through a divorce or separation, you might need to make changes to your insurance policy.

    It's worth discussing these changes with your former partner before making them to make sure no one is left uninsured without knowing.

    Do I need to change my policy after separation or divorce?

    There are some circumstances where you'll need to make changes to your policy. For instance:

    • you share a MultiCar or MultiCover policy with your former partner
    • you and your partner share payment details on your insurance policies
    • you're moving house because of the divorce or separation
    • other details in your policies are changing (e.g. the drivers on an insured car)

    How can I make changes to my policy?

    You'll need to update your personal details if you change your name or address following a separation or divorce. The easiest way to do this is in MyAccount.

    If you need to split a shared MultiCar or MultiCover policy, you'll need to contact us to do this for you.

    Make sure you check your policy documents so you know what you're covered for.

    Contact us

    There are different ways you can contact us to find out more about the support available:

    If you have hearing or speech difficulties, you can use the national text relay service, Relay UK, to act on your behalf. Everything is completely confidential, including the details you share for identification and verification questions.

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    Tell us your support needs

    Tap the 'Request adjusted documents' button to let us know if you need your product or policy documents in Braille, large print, on coloured paper or as an audio file.

    All you need to do is fill out a form and tell us which format you need, along with your name, policy number and the address to send it to.

    You can also let us know of any other extra support you need by clicking on the 'Tell us what support you need' button below.

    Request adjusted documents Tell us what support you need
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    MyAccount

    The quickest way to manage your policy and make changes is in MyAccount.

    Go to MyAccount
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    Email us

    If your query isn't urgent, you can contact us using email and we’ll aim to respond within 24-48 hours.

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    Message us

    Customer service

    Our customer service team are online and ready to chat to you about your query.

    Monday to Friday: 7:00am to 10:45pm
    Saturday to Sunday: 8:00am to 7:45pm

    Bank holidays, including Christmas and New Year's Day, are subject to change.

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    Call us

    0333 220 2000

    Monday to Friday: 8:00am to 6:00pm
    Saturday: 9:00am to 4:00pm
    Sunday: 10:00am to 4:00pm

    Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

    Bank holidays, including Christmas and New Year's Day, are subject to change.

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    Write to us

    You can write to us at:

    Admiral Group
    David Street
    Cardiff
    CF10 2EH

    More support

    Head to our Help and support hub to find more resources or check out the links below.

    Debt support

    Take a look at the ways we can support you if you're going through financial difficulty.

    How we can help

    Bereavement

    Dealing with a death is never easy. We can help take some of the stress away when it comes to sorting out finances and policies.

    Find out more

    Serious illness support

    If you or someone you know has become seriously ill, there are ways we can help make sure your policies are taken care of.

    Illness support

    Power of attorney

    Find out more about the role of a power of attorney and the changes we can make to your policy.

    Find out more