We know it's important that your car insurance is tailored to fit you and your needs. Make your cover the perfect match with Web Messaging, whenever you need. You can chat to us on your own terms, in your own time – and don't have to pay an admin fee to upgrade your policy.
How do I upgrade using Web Messaging?
Simply click the "Message Us" button above, and start the conversation. Our agents will know you want to upgrade, so just make sure you have the following at hand:
- Your policy number
- The cover tier you'd like to change to
The agent will confirm a few details with you, and then get to work updating your cover.
How do I know which cover is right for me?
You need to choose your cover tier depending on what level of protection you want.
We offer four tiers of comprehensive car insurance, from Essential to Platinum tier.
Comprehensive Cover
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|---|---|---|---|---|
Motor Legal Protection |
Optional | Optional | ||
Roadside Breakdown Cover |
Optional | Optional | Optional | |
Courtesy Car |
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Uninsured Driver Promise |
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£5,000 Personal Injury Cover |
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24hr Emergency Helpline |
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£500 Replacement Lock Cover |
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Child Car Seat Cover |
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Personal Belongings Cover |
£300* |
£300* |
£200* |
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Windscreen Cover |
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New Car Replacement |
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Driving Other Cars (Conditional) |
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European Cover for up to 90 days |
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Audio Equipment Cover (Aftermarket) |
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Onward Travel |
Third Party Cover
Third party, Fire
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Third Party
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|---|---|---|
Motor Legal Protection |
Optional | Optional |
Roadside Breakdown Cover |
Optional | Optional |
Courtesy Car |
||
Uninsured Driver Promise |
||
£5,000 Personal Injury Cover |
||
24hr Emergency Helpline |
||
£500 Replacement Lock Cover |
||
Child Car Seat Cover |
||
Personal Belongings Cover |
||
Windscreen Cover |
Optional | Optional |
New Car Replacement |
||
Driving Other Cars (Conditional) |
||
European Cover for up to 90 days |
||
Audio Equipment Cover (Aftermarket) |
||
Onward Travel |
*Personal belongings cover increased to £500 for campervans
Read our article explaining key car insurance terms if you're unsure about the words insurers like us use.