Due to the impact of COVID and new restrictions, we are prioritising the safety of our staff and may not be able to deal with your call.

If your call is not urgent please use MyAccount where you can find policy details and make changes. Travel customers can use our Travel portal.

If you are a new customer, you can get a quote or retrieve an existing one online.


When Santa got stuck up a chimney...

We all love a visit from the big man in red but when Santa and his crew turn up chaos can ensue; from sooty boot prints across your carpets to broken roof tiles from a crash-landing sleigh.

So how much would our claims team be shelling out for this Christmas chaos? Our Home Insurance team looked at the average claim costs to see just how much your December 24th visit could cost.

Crash landing = broken roof tiles.

Claim £1,200 Ouch!

When Santa got stuck in your chimney.

Claim £820

Tread carefully – sooty boot prints on your carpet.

Claim £700

Snack attack! Missing mince pies, carrots and whisky.

Claim £60

Now who’s on the naughty list, Santa?!

Total Claim £2,780