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    • LittleBox Pod

    An easy way to measure your LittleBox journeys

    Hello there, I'm LittleBox Pod

    I’m the easy-to-use bluetooth device that sticks to your windscreen, pairs with your smartphone, and records car journeys. 


    I measure phone use, braking, speed, and acceleration, to score your driving. 


    If you’re an existing customer and have questions, here are some answers.

    How to use your LittleBox Pod

    Get your device

    You’ll get it in the post a few days after your policy starts

    Set it up

    Connect it via the Admiral app, stick it on your windscreen and off you go

    Check your score

    See how well you’re driving in the Admiral app

    How it works

    LittleBox Pod uses your phone’s GPS satellite technology to assess your driving by collecting information about you to give you a driving score.

    Your score is averaged out over time, so don’t worry too much. You don’t need to be a perfect driver to get a good score.

    Phone use

    Using your phone while driving is dangerous and impacts your score. If you use your phone for directions, put it in a cradle and set up your route before setting off. Don't let passengers use your phone either, as this affects your score.

    Speed

    The app detects if you’re driving over the speed limit, so keep an eye out for speed limit signs.

    Braking

    Avoid hard or fast stops by allowing yourself enough time to brake. Keep to the speed limit and maintain a safe distance between you and the car in front.

    Acceleration

    Don’t accelerate too quickly when speeding up, instead go slowly and gradually to show you're in control of your car.

    Night Driving

    There's no curfew, however your score is affected by driving at night when you and other road users are more likely to be tired and it's dark.


    We collect other driving and vehicle use data, further details can be found in your Policy Book.

    What’s in the Admiral app?

    Here’s a reminder of what you can already do with the Admiral app.

    Update your policy

    Easily keep your personal information up to date.

    Save and print documents

    View, save and even print hard copy of your policy documents all within the app.

    Contact us

    Get in touch with a member of our team if you have any questions.

    Your questions answered

    My device hasn’t arrived

    We’ll send you a text message when your LittleBox Pod is dispatched, via Royal Mail 48 hour signed for delivery. If your LittleBox Pod hasn’t arrived please contact us straight away.

    How do I set up my LittleBox Pod?

    When it arrives, and you’re in your vehicle, follow the instructions provided in the Admiral app to pair the app to your LittleBox Pod.

    Then, stick the device to your windscreen, making sure it doesn't obstruct your view.

    You can carry on driving normally while you wait for your LittleBox Pod to be delivered.

    How to change my Battery Optimisation Settings in Android

    The issue is sometimes caused by your power-saving mode or your sleeping apps settings. Follow the steps below to set your phone up correctly.

    How to check your power-saving mode

    Depending on the type of your Samsung phone, you'll need to follow one of the two sets of instructions below.

     

    1. Go to your phone's settings and select Apps or Applications

    2. Select the three-dot menu in the top-right corner of the screen

    3. Select Special access

    4. Select Optimise battery usage

    5. Select All apps in the dropdown and search for 'Admiral'

    6. Disable that option if it isn't already by toggling the switch

     

    Or you can try:

    1. Go to Device maintenance and select Battery

    2. Select Battery usage

    3. Select the three-dot menu in the top-right corner of the screen

    4. Select Optimise battery usage

    5. Select All apps in the dropdown and search for 'Admiral'

    6. Disable that option if it isn't already, by toggling the switch

     

    How to check your sleeping apps settings

    1. Go to your phone's settings

    2. Select Device Care

    3. Select Battery

    4. Select App power management and make sure the Admiral app isn't in the Sleeping apps list

    5. If it is, select the bin icon in the top-right corner of the screen and then click on Remove

     

     

    Turning on background activity

    For some Android phones, the battery setting you will have to turn on is ‘background activity.

     

    Please see below for two ways to do this in your phone.

    • Press and hold on the Admiral app icon on your home screen
    • Select app info or the ‘I’ icon
    • Select battery usage from the list
    • Toggle 'Allow background activity' on

    Alternatively, you can;

    • Go to your phone settings
    • Select ‘apps’ from the list
    • Select ‘App management’
    • Find and select the Admiral app from the list
    • Select battery usage
    • Toggle ‘Allow background activity' on

     

    If you continue to have problems with trip recording please contact us.

     

    Do I need to keep the Admiral app on my phone now I’ve got a LittleBox Pod?

    Yes. Not only is this in our T&Cs, but the LittleBox Pod won’t work without the Admiral app.

    Do I need to turn on the Admiral app for LittleBox Pod to work?

    No. If your smartphone’s Bluetooth and location services are on, and you've given the necessary permissions, the app will automatically record your journeys.

    How much data and battery will the app use?

    We’ve made our app with your battery and data in mind, so you shouldn't see much impact.

    If you're worried about your data, you can change the settings so that LittleBox Pod only uploads your trips when you’re connected to Wi-Fi.

    Do you share my data with the police?

    Only if we’re requested by officials to provide evidence for a criminal case.

    If my score is bad, will you increase my price?

    We won’t, but consistently poor scoring will impact your next renewal price and we may cancel your policy if you consistently have a very poor score. We’ll contact you if this is likely to happen.

    What happens if I'm a passenger in my own or someone else's vehicle?

    The app only records data when it’s connected to the LittleBox Pod. This means if you're a passenger in your vehicle and carrying your smartphone, the journey is recorded which impacts your score.

    Journeys in other vehicles aren’t recorded as the app isn’t connected to the LittleBox Pod.

    Will my named drivers get a score?

    No, we won't score named drivers and they don't need to download the app.

    What happens if I change my phone?

    You must download the Admiral app and sign in to your account on your new phone. The LittleBox Pod should link automatically.

    It’s your responsibility to make sure your phone is compatible with LittleBox Pod and the Admiral App.

    What happens if I change my car?

    Just remove your LittleBox Pod from your old car and fix it in the same place in your new car.



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