We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

Car and Home new customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Car and Home existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.

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Black Box Insurance MythsBusted

What is black box?

Black box, or Telematics, is a type of car insurance which comes with a small box being fitted in your car. This device looks at your driving style and measures things like braking and speed. It offers you a chance to show your car insurance company you're a safe driver and your renewal price is based on how safely you drive.

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