We’re currently experiencing high call volumes so it may take us longer than usual to answer your call.

Car and Home new customers – We’ll be with you as soon as possible or you may prefer to get your quote and cover online. 

Car and Home existing customers – Call wait times are up to an hour so we are prioritising changes required in the next 1-3 days. We recommend you update your policy in MyAccount or get in touch via webchat.

We’re sorry for any inconvenience caused and thank you for your patience.


Black Box Insurance MythsBusted

What is black box?

Black box, or Telematics, is a type of car insurance which comes with a small box being fitted in your car. This device looks at your driving style and measures things like braking and speed. It offers you a chance to show your car insurance company you're a safe driver and your renewal price is based on how safely you drive.

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