Existing Customers

Our Make a claim page will show you the right number to call for your Admiral policy. Or you can call our Claims Department and we'll send you a Claim Report Form. We're open Mon - Fri 8am - 9pm, Sat 9am - 5pm, Sun 10am - 4pm.

An excess is the amount you must pay in the event of any claim. Just check your policy schedule for details of the excess that applies for the incident you are claiming for. More than one excess may apply and total excess may vary depending on the cause of the loss or damage. Your excess will either be deducted from settlement of your claim, or alternatively, our appointed supplier will collect this amount from you.

We are unable to give you an exact time scale, as every claim is different. All we can do is make sure the claims experience is as stress free and quick as possible. When you initially report the incident to us our claims staff will try to give you a better idea of the time scales involved.