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    • Contact us: Car Insurance

    Contact us: Car Insurance

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    Contact us: Need more help?

    Manage your policy Contact us online Give us a call

    In MyAccount you can:

    • add a car or home to your policy to get a MultiCover discount
    • make changes to your policy – vehicles, addresses and drivers
    • manage your renewal or change your auto-renewal preference
    • cancel your policy
    • view your policy documents
    • manage your payment details

    This is the recommended process for managing your policy.

    Go to my account Browse the FAQs

    Manage your policy with MyAccount

    MyAccount makes viewing and managing your policy online easy.

    See full details of our charges and fees.

    Browse the FAQs

    Need further help & support?

    Messaging

    Please select the relevant department below for our online contact options.


    Browse the FAQs

    Need further help & support?

    Manage your policy with MyAccount

    MyAccount makes viewing and managing your policy online easy.

    See full details of our charges and fees.

    Go to my account Browse the FAQs


    Browse the FAQs

    Need further help & support?
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    Existing Customers

    Add a car, home, van or landlord to your policy with MultiCover

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    Get in touch to combine more cars onto your existing policy.

    0330 134 3206
    • Mon to Fri:  08:00 – 19:00
    • Sat:  09:00 – 17:00
    • Sun:  10:00 – 16:00

    Bank Holidays Subject to change, closed Christmas Day, Boxing Day & New Year's Day

    Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

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    0333 220 2000

    Please have your policy number ready when you call. This will help us get you to the right team as quickly as we can.

    Opening hours

    • Monday to Friday: 8:00am – 7:00pm
    • Saturday: 9:00am – 3:00pm
    • Sunday: 9.30am - 4:00pm

    Standard call rates apply.

    Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

    Check out our bank holiday, Christmas and New Year’s opening hours.

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    0333 222 6715

    Please have your policy number ready when you call. This will help us get you to the right team as quickly as we can.

    Opening hours

    • Monday to Friday: 8:00am – 7:00pm
    • Saturday: 9:00am – 3:00pm
    • Sunday: 10:00am - 4:00pm

    Standard call rates apply.

    Calls to 03 numbers will cost no more than calls to national geographic numbers (starting 01 or 02) from both mobiles and landlines.

    Check out our bank holiday, Christmas and New Year’s opening hours.

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    Customer Service

    • Mon to Fri: 7am - 8:30pm
    • Sat to Sun: 9am - 5:30pm

    Bank holidays, Christmas & New year’s subject to change

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    Renewals

    • Mon to Fri: 7am - 8:30pm
    • Sat to Sun: 9am - 5:30pm

    Bank holidays, Christmas & New year’s subject to change