This guide from Admiral has everything you need to know about getting a courtesy car
If you need to make a claim on your car insurance, whether you've been in an accident or your car has been damaged, there are a lot of different things that need to be arranged.
Providing everyone is okay and your car is the only thing that's dented, we imagine your main concern will be how you're going to get around while your car is being repaired.
All of Admiral's comprehensive car insurance policies include a courtesy car as standard, as long as your car's repairable and being repaired at one of our approved garages.
To give you an idea of what to expect if you do need a courtesy car, we've asked one of our claims experts, Mike King, to answer some of the most important questions for you:
Will I get a courtesy car if my car is repaired in my local garage?
In order for us to be able to provide you with a courtesy car, you will need to use one of our approved repairers to repair the car.
How do I qualify for a courtesy car?
When you take your car to our approved repairer you will be provided with a courtesy car, as long as your car is deemed repairable you will qualify to hold on to the courtesy car for the duration of the repairs being carried out
How long can I keep the car for?
The good news is, once the decision to repair the car has been made, you'll be able to keep the courtesy car for as long as yours is being fixed. One of the benefits of using our approved garages is the fact we are able to ensure you are kept mobile while your car is being returned to a roadworthy condition.
Do I need to arrange short term car insurance to cover the car?
No, the good news is you won't be responsible for arranging any extra car insurance. You'll be fully covered under the same terms as your current car insurance policy, which includes any listed named drivers. The best part is, it will be at no additional cost to you. (Normal policy terms and conditions apply)
What type of car will be provided?
The car is likely to be a small group A vehicle, something like a Ford KA or a Nissan Micra.
Is this going to cost me anything?
You will only have to pay for the fuel you use and won't pay any other additional costs for the use of the courtesy car.
Confused about the difference between a courtesy car and car hire? Our guide can help.