Severe weather affecting our Canadian office means that it may take us longer than normal to answer. We apologise for any inconvenience.

If you’re a new customer our New Business call center will close at 3pm, however you can get a quote online at any time. Existing insurance customers can log into MyAccount, or our Travel portal.

If you need to register a new claim, you can do so online via our Make a Claim page.


The average homeowner hands out five extra sets of keys to their front door, this includes friends, family and neighbours. Do you know everyone who has a key to your home?

What about previous owners? What about lost keys?

How safe is your home? Take our key security test to find out.

Results here

Are you the only owner your home has ever had?
Please pick one.
Have you ever lost a key to your home and not replaced the locks?
Please pick one.
Do you keep keys to your home hidden outside the property ?
e.g. in the garden
Please pick one.
Did you change the locks when you moved into your home?
Please pick one.
Can you remember who has spare keys to your home?
Please pick one.
Which is the closest city to your home?
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