Things don’t always go as planned. Whether it’s a dispute with a tradesman, an unexpected injury or even a disagreement with your employer, we can all use a bit of extra assistance every now and then. That’s where Family Legal Protection could help.
Solicitor costs can be expensive, with rates ranging from £100- £300 per hour.
Family Legal Protection covers you for up to £100,000 worth of legal costs per claim for several issues, including Property and Employment Disputes, as well as Personal Injury claims.
It also provides a Legal Helpline available 24 hours a day, 365 days a year for advice on any personal legal matter that affects you or your family.
Family Legal Protection will protect you and your family if you find yourselves in a difficult situation and covers common issues such as:
Our customer was a passenger in a vehicle when they were hit by a falling tree. They suffered head trauma and multiple injuries before being transferred to hospital.
Outcome: Our customer contacted us to claim for compensation for the injuries sustained and loss of salary while they were out of work.
We were able to successfully secure a settlement of £65,000.
Our customer was subject to racial harassment at work. They were refused PPE kit, suffered damage and theft from their locker and numerous complaints were made about their agreed working hours by other employees.
Our customer was distressed and considered quitting their job as they didn’t feel supported by their employer.
Outcome: We appointed a solicitor to represent our customer at an Employment Tribunal and negotiated a settlement of £20,000.
During some building work at our customer’s property, an area of exposed roof caused water damage to the internal ceilings of the existing building. Further damage was also caused to carpets and mattresses, and black, damp patches appeared on the walls.
Our customer felt the contractor’s work was poor quality and lacked care. They sought advice from the local council who confirmed the build didn’t comply with building regulations and was a health and safety risk. Our customer had to pay another contractor to complete the unfinished works.
Outcome: We were able to successfully negotiate a settlement of £5,800 for damages.
FLP can be complicated, and we get a lot of questions about it.
We’ve listed a few of the most frequent questions below.
Yes, you can.
Recently, we’ve seen an increase in dog bite claims, and we can cover these under FLP.
FLP is broad, so you may not realise what is and isn’t covered. We recommend reading your policy carefully if you’re ever unsure. Feel free to call our 24-hour legal advice helpline and quote Admiral Insurance Family Legal Protection for further help.
There are certain situations that aren’t covered under your Family Legal Protection policy:
A reasonable prospect of success means there must be a 51% or greater chance of winning the case and achieving a positive outcome.
A positive outcome includes: whether the amount of money in dispute is obtainable, whether a favourable judgement is achievable and whether or not there’s a better way to settle in your favour.
If you disagree with your legal representation’s opinion your case file may be reviewed by a senior solicitor, or we may request a barrister’s opinion.
You can’t claim for legal disputes that occurred before the start of your policy and you may not be covered for disputes arising within the first 30 days.
You’re not able to claim for any costs incurred before your claim was accepted. It’s important to contact us as soon as possible once a dispute arises so we can advise the best way forward.
Most claims are dealt with by our recommended solicitors unless legal proceedings have already been issued or a conflict of interest arises.
When a non-recommended solicitor is requested and agreed, the costs must be no more than our standard advisor’s costs.
When using a recommended solicitor, all legal costs involved in your claim will be covered by your policy up to the maximum amount payable.
If you purchased a policy on or after 1 September 2022 call 0117 927 1852
If you purchased a policy on or before 31 August 2022 call 0344 770 1042
Alternatively, you can start your claim online.
Bear in mind that for a claim to be considered, your claim must be judged to have at least 51% prospect of success and you can’t claim for anything that happened before your policy start date.
If you don’t currently have Family Legal Protection you can take it out with us over the phone. Get in touch and we’ll be happy to help.
You can find the full policy wording in the Home Insurance policy booklet.