Common causes
A whopping 87% of all escape of water claims come from burst or leaking pipes.
Escape of water is one of the most common claims made on an Admiral Home Insurance policy and our Claims Team has dealt with hundreds in 2019 so far.
This guide will help explain what our escape of water cover protects you against, what you should do if you spot escape of water and what happens after you’ve made a claim.
All three of Admiral’s Home Insurance policies cover water escaping from:
The common misconception about escape of water cover is that it will protect you against all water damage in your home. However, this isn’t the case; different parts of your policy will cover you for different types of damage and it’s important that you know the difference. Read your policy documents if you're ever unsure about what you're covered for.
If you suspect escape of water and it is safe to do so, you should:
Once a plumber has assessed the damage and provided you with a report, give us a call to discuss your claim.
Damage varies from claim to claim but for more severe cases it normally involves three processes:
For smaller cases of escape of water damage, your property might just require the cleaning and drying out process.
If the damage is severe and needs building work, you can choose your own builder to carry out the repairs or we can give you a construction team. Getting your home back to normal after escape of water damage can take time, you may also need alternative accommodation during this process.
If you’re insured with Admiral Home Insurance you should call 0333 220 2035. We are available 24 hours a day. Each insurer is different, so check your policy documents to see what applies to you.
Sometimes escape of water damage is unavoidable and even the best prevention methods will not always work.
If you’re leaving your home unoccupied for more than five days between November and March, there are steps you can take to avoid burst pipes
Common causes
A whopping 87% of all escape of water claims come from burst or leaking pipes.
Common causes
13% of escape of water claims come from faulty heating.
Common causes
15% of escape of water claims come from blocked drains and overflow damage.
Worst time of year for escape of water?
Whatever the time of year, you could be at risk of escape of water. The highest number of claims are during the autumn months at 35%.
Where do most claims happen?
East Midlands - 5%
East of England - 10%
London - 7%
North East - 5%
North West - 12%
South East - 13%
South West - 8%
West Midlands - 7%
Yorkshire and The Humber - 8%
Northern Ireland - 3%
Scotland - 17%
Wales - 6%
Common areas that spring a leak
The kitchen is the joint top room for the biggest number of escape of water claims at 20%.
Common areas that spring a leak
20% The family bathroom shares the top spot for most claims.
Common areas that spring a leak
Who would've thought it? Over 9% of escape of water claims are caused in the living room.
Common areas that spring a leak
Hallways and stairways make up 9% of escape of water claims.
Common areas that spring a leak
You never know where you might spring a leak with 6% of claims caused in the bedroom.
Source: Admiral Home Insurance Claims, October 2019 - October 2020