Personal loan FAQs


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Find out everything you need to know about your Admiral personal loan


Whether you're shopping for a loan or have already taken one out, we've answered the most common customer questions around loans. 

I’ve taken out an Admiral loan – how long does it take to come through?

Once the loan is approved and you have signed the loan agreements, the money will go into your bank account, just after lunch time, on the third working day.

Why was the APR I was offered different to the representative APR?

The representative APR advertised is the APR that 51% of customers get offered. The actual APR offered depends on the amount you want to borrow along with your personal circumstances, financial circumstances and credit history.

Will I be accepted for an Admiral loan?

Every loan is assessed on an individual basis, taking into account the amount you want to borrow, your personal and financial circumstances, and credit history. Until you have applied for a loan, we cannot confirm if you will be eligible for a loan with Admiral.

What ‘personal circumstances’ will affect the loan rate I’m offered?

The APR and the interest rate we offer are determined by the personal and financial details you supply, along with an independent verification of your credit and repayment history, using information held by credit reference agencies (e.g. Experian, Call credit, Equifax)

Who can apply for an Admiral personal loan?

To be eligible for a loan you must:

  • be a permanent resident of England, Wales or Scotland,
  • have lived in the UK for at least three years,
  • be aged between 18 and 74 and won’t be 75 or over at the end of the loan term
  • be in employment, or retired- not self-employed – and have a minimum annual income of £10,000
  • not have had any County Court Judgements (CCJs) in the last three years
  • not have been made bankrupt, had any Debt Relief Orders or gone through Individual Voluntary Arrangements in the last 6 years

How much can I borrow?

Admiral offer loans from £1,000 to£25,000. The amount you can borrow will be subject to credit checks and dependent on your, personal circumstances and affordability checks.

How long can I take a loan out for?

We offer loan terms between one and five years.

How quickly will I get a decision on my loan application?

Most people will get an instant decision online. Sometimes we will need more information from you e.g. proof of income or proof of address before we can make a decision.

I’ve got an Admiral loan – can I top it up with a top-up loan?

Sorry, we don’t offer top-up loans at the moment.

I’ve already got an Admiral loan, can I take out another Admiral loan?

You could apply for another Admiral loan, as long as you have had your original Admiral loan for over six months and have a good history of repayment. Until you apply, we can’t confirm whether you will be approved for another Admiral loan.

I’ve got an Admiral loan – how can I change my payment date?

Sorry but you can’t change the payment date within your first month. After the first month, you can change it by phoning our customer services team on 0333 234 6007.

I’ve got an Admiral loan – how can I increase or decrease the amount I pay every month?

Give us a call on 0333 234 6007 to discuss changing your payment amounts.

I’m struggling to pay my Admiral loan – what shall I do?

Give us a call as soon as you can on 0333 234 6007

Can I pay off my loan early?

You can repay the loan in full - or part - at any stage of the lifetime of the loan. When you settle your loan in full, we charge an additional amount equivalent to up to 58 days of interest at the rate of interest specified on your loan contract.

Can I take a payment holiday?

Sorry, we don’t offer this service at the moment but it’s something we’re looking into.

What can I take out a loan for?

You could use a loan to:

  • make a big purchase like a new car
  • make improvements to your home
  • pay for further education
  • consolidate your existing debts into one loan.

We don’t offer loans to cover daily living expenses e.g. bills, food etc. If you're struggling, consider contacting Citizen's Advice or the Money Advice Service. 

If I apply for a loan, will it affect my credit rating?

Yes, when you apply for an Admiral loan we make a credit search which leaves a record on your credit file.

What is APR?

APR stands for Annual Percentage Rate. This is the total charge for the loan including fees and interest expressed as a percentage. The APR you're offered may differ from the representative example displayed. This is because each loan application is assessed on an individual basis and on a number of factors, including the information you have provided in your application and data obtained from credit reference agencies. Read more about ‘what is APR’

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