You've had an accident with an Admiral customer. What now?
Our specialists can take care of everything for you, even if you're not an Admiral customer.
How can we help you today?
Did you know one of our expert Claim handlers could manage your claim more efficiently?
Even if you're not insured with Admiral but have been involved in an accident with someone who is, we might be able to help.
If Admiral handle your claim you could benefit from the following:
- National Approved Repair network lifetime guarantee on repairs, plus collection and delivery service
- No excess to pay
- Free Replacement car
- Dedicated claims handlers
- Keep your no claims bonus
We also might be able to help if you have suffered any injuries or financial loss during the accident.
What other customers have said about our service
FAQs
Why should I claim through you?
As the Non-Fault party, we can offer you benefits that are potentially unavailable should you opt to claim in other ways. A few examples of these benefits are –
- There will be nothing for you to pay (No Excess)
- No effect on your No Claims Bonus
- A Life-time repair guarantee (Lifetime meaning - the full period you legally own the car)
- A replacement vehicle suitable to your needs whilst yours is off the road
- A prompt but professional turn-around to your claim (because we know how inconvenient these things can be)
It’s important to remember that you are entitled to choose who YOU want to deal with YOUR claim, and that some of these benefits will be available to you elsewhere, but not all. We guarantee everything you see above and more when you allow us to deal with your claim.
Who repairs my vehicle?
One of our national-sized approved repairers can handle that, with a lifetime* guarantee on all repairs. As a standard, they must adhere to our strict and high standards of repairs and can collect and return your vehicle if needed, minimising any inconvenience. Should you wish to use a repairer of your own choice, this could be an option if we can agree the rates.
*Lifetime meaning - the full period you legally own the car.
How do I know what specific garage will be repairing my car?
Our network of approved repairers will have branches dotted all across the country with a high possibility of more than one in your immediate area. After the initial garage is accepted by you, we will contact the garage, who will work out which of their branches have the best availability. This will allow the work to start on your repairs sooner. The great news is that they will be happy to collect and return your car for you, to minimise any inconvenience caused.
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