GAP Insurance

Provided by Car Care Plan Ltd.

As of 31st March 2021, we no longer sell Admiral Gap Insurance

If you have an existing Admiral Gap Policy, don't worry, you are still covered until your policy expires, you make a claim or you cancel the policy. If you have any questions about your policy please call Customer Services on 0344 573 8084.

Your Questions Answered

Is my policy still valid even though you have stopped selling GAP Insurance?

Yes, your policy is still valid until the policy expires, you make a claim or cancel the policy. You can make a claim by visiting the portal or calling 0344 573 8084. To talk to customer services call 0344 573 8084.

How do I make a claim?

You can make a claim in the portal or by phone, e-mail or post.

The address is: Car Care Plan Ltd, Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG.

When will my Gap policy end?

A Gap policy can be anything from between 2 and 4 years long so this depends on which term you chose. You can find out by checking your schedule of cover on the online portal or by calling customer services on 0344 573 8084.

What does 'written off' mean

When a vehicle is so badly damaged it can be deemed as beyond economical repair by an insurer - known as 'written off' or a 'total loss'.

Who is covered with my policy?

Our GAP policies cover the policyholder and all named drivers on your comprehensive motor insurance policy. They must have a UK full or UK provisional licence.

Does GAP insurance cover me if my car is stolen?

Yes, in the unfortunate event your car is stolen and your main insurance provider pays out your GAP policy will provide protection.

I use my car for commercial travel; will it be covered?

We can only cover cars used for social, domestic, pleasure including for commuting between one or more permanent places of work.

I've added some optional extras to my car; will the cost of these be covered if I make a claim?

Yes, if you've bought your car within the last 100 days and paid for manufacturer optional extras, these will be covered. You just need to give us an accurate invoice price including the cost of any optional extras. Modifications are not covered.

If my motor insurer refuses to pay out on my claim, can I still claim on my GAP policy?

To claim on your Admiral Gap Insurance policy, you must have fully comprehensive insurance and the motor insurer must have declared your car a total loss. If your insurer refuses to pay out on your claim, Gap won't pay out.

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Car Care Plan Ltd

Registered Office: Jubilee House, 5 Mid Point Business Park, Thornbury, West Yorkshire BD3 7AG. Registered in England. Company No: 850195. Car Care Plan Limited is authorised and regulated by the Financial Conduct Authority.