Terms of Use

By clicking on the links provided you will be taken to www.twitter.com ("Twitter"), which is an independent third party site that is in no way associated with Admiral Group (Admiral Group plc). We will not be held responsible for any of the opinions or views shared on Twitter or other third party sites, with the exception of our own Messages or Tweets.

For your own security, please do not disclose any personal information, policy/claim details or account details on Twitter.


By following our Admiral Group Twitter accounts, you are therefore agreeing to be bound by these terms. By contacting Admiral Group through Twitter or any third party providers associated with Twitter, you agree to be legally bound by these terms.

Please also view our privacy statement for further details about how we process the information we obtain.

Should you not accept these Terms, please do not contact Admiral Group using Twitter.

Admiral Group are part of EUI Ltd. For information about our group of companies please visit www.admiralgroup.co.uk and click on "Our Companies".

For clarification any references in these Terms to "you", "your" or "yours" are references to the person(s) contacting Admiral Group through Twitter.

Below are a list of guidelines that should be adhered to when contacting Admiral Group through the Twitter platform.


  • Do keep Tweets concise. Users are limited to 280 characters per Tweet
  • Do only Tweet your own opinions

Do not

  • Do not Tweet personal or confidential information.
  • Do not use Twitter to incite, condone or encourage conduct which could result in a criminal offence, civil liability or otherwise breach any laws or regulations.
  • Do not Tweet links or direct others to material containing viruses, corrupted files or anything that may cause damage to or interfere with computer hardware or software.

Any violation(s) of our Terms may result in you being blocked from following all of the Admiral Group Twitter accounts.

Management of Twitter Accounts

Our Twitter accounts are primarily managed by Admiral Group employees and also third parties appointed by the Admiral Group. We cannot moderate what others Tweet about us or the Admiral Group.

Making a Complaint

If you would like to make a formal complaint about us, please email us at quality@admiral.com with your policy number and the details of your complaint to allow us to investigate and respond to you.

For further information around how to make a complaint. Please click here.

How we use Your Tweets

By Tweeting or Messaging your suggestions or ideas on or through our Twitter accounts, you grant us the sole right to unrestricted use of whatever information, material, ideas or suggestions you Tweet or Message. This includes, but is not limited to, the right to develop, reproduce, modify, adapt, implement, publish, distribute and display any ideas, suggestions or information, and grants us the sole ownership of any current or future associated Intellectual Property without rights for you to receive compensation.

For more details on how we use your information please click here to view our privacy policy.

Views and Opinions

Twitter (www.twitter.com) is operated by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107.

Twitter is an independent third party website which is not associated with Admiral. To find out more about how Twitter processes your information please click here.

With the exception of our own Tweets and Messages, the views and opinions expressed on Twitter are the views and opinions of the person Tweeting the information and are not those of Admiral or the Admiral Group. We cannot guarantee that information provided on or through the Twitter website will be complete, accurate or up-to-date.

Access and Use of External Websites

Should you decide to access a third party website or resource using links on Twitter you do so at your own risk. We will not be held accountable or liable for any damage or caused by third parties or third party websites.

Changes to the Terms

We reserve the right to amend these Terms at any time without prior notice. It is your responsibility to make sure that you are complying with the current Terms. By continuing to follow, Tweet or send Messages to our Twitter accounts you agree to any amendments to the Terms.

We reserve the right to close our Twitter accounts at any time, without prior written notice.

Governing Law

These Terms are governed by the laws of England and Wales and any dispute regarding these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Regulatory Information

Admiral Group plc. Registered in England and Wales (Registered Number 3849958), Registered Office: Ty Admiral, David Street, Cardiff, CF10 2EH. EUI Ltd. is authorised and regulated by the Financial Conduct Authority.