Important information about your cover and Coronavirus (Covid - 19)

There's information for new and existing customers and answers to frequently asked questions on our Coronavirus page.

New Customers

Our Travel Insurance policy doesn't cover most claims relating to Covid-19, SARSCoV-2 or any future mutation or variation. This includes but isn't limited to cancelling or cutting short your trip, changes in FCO advice after booking or any costs associated with being placed under quarantine in the UK or abroad. However, providing you're travelling to an area where no FCO advice against travel exists we'll provide cover relating to medical emergencies and repatriation for Covid-19.

There's no cover under any section of our travel policies if you travel against FCO advice.

Travel Insurance

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Hello there! Your cashback is being tracked

Three simple steps to cashback...

Receive voucher

Get your cashback within 90 days of approved purchase.

Pre-existing medical conditions

5 Star Travel Insurance from Admiral

5 Star rated Platinum level Travel Insurance

Our Platinum level cover has Defaqto's highest 5 Star rating.

Make sure you don’t miss out on

Here are the top three reasons you might not get your cashback

Always buy the quote created from this page

When completing the purchase of your cashback policy, you may be presented with other quotes, possibly from a comparison site. Remember, you will only receive cashback on purchases initiated from this page. Make sure you do not retrieve a quote from a previous session.

Check you’re buying the correct level of cover

Some cashback offers are limited to a particular level of cover. For example, if the offer is for Annual Trip insurance you won’t receive the cashback, or may receive less cashback, if you buy Single Trip insurance.

Keep your reference number safe

If you are prompted to phone us, always provide your cashback quote reference number or tell us you’re a cashback customer. We are unable to provide cashback if the policy has not originated from the cashback partner.

What level of cover do I need?

Choose from three tiers: Admiral, Admiral Gold or Admiral Platinum cover.

Admiral

Admiral
Gold

Admiral
Platinum

Excess

£100 £75 £50

Emergency medical treatment & repatriation (Limits up to)

£10M £15M £20M

Cancellation or cutting short your trip (Limits up to)

£1K £2.5K £5K

Personal belongings (Limits up to)

£1K £1.5K £2.5K

Money & documents (Limits up to)

£300 £400 £500

Read the full list of benefits in the policy summary booklet.

Craving the adrenaline rush of hitting the slopes? Make sure you add on our Winter Sports Upgrade.

Taking to the seas on a cruise liner? Include the Cruise Upgrade.

Without these upgrades, your trip won’t be covered at all.

Also consider the length of cover you need. Single Trip policies cover one trip up to 365 days while our Annual Travel policies cover you for 12 months. You can take an unlimited number of trips lasting up to 31 days on the annual policy.

What if I have a pre-existing medical condition?

A pre-existing medical condition is a short or long term illness or injury you have or have had before you buy travel insurance. This includes having symptoms, tests, diagnosis or medical treatment for a condition.

You can declare your pre-existing medical conditions during the online quote process to see if we can offer cover. If you’re unsure what needs to be declared or you have multiple conditions and one of them isn’t on the medical screening list, please contact us on 0333 234 9913.

Your pre-existing medical conditions won’t be covered unless you’ve declared them all on your policy, received acceptance of this in writing, and paid any additional premium in full. If you don’t tell us about your pre-existing medical conditions or give us incorrect information your policy may be invalid, we may refuse your claim or not pay your claim in full.

Your cashback questions answered

If I retrieve a quote, am I eligible for cashback?

Unfortunately no, if you accept a quote from another session, or via a price comparison partner, your cashback will be declined.

Am I eligible for cashback over the phone?

Yes, but the quote must originate online. If you are then directed to call us, you must give a quote reference number from your cashback session and accept in this session.

How long do I need to wait for my cashback?

At Admiral, we will have your cashback in your account within 90 days.

I’m already an Admiral customer, can I get cashback?

Unfortunately no, cashback offers only apply to new customers.