Existing customers

Updating Single-Car policies

For your convenience, you can amend Single-Car Insurance policies by email. You can make one, or more of the changes listed below via ' Update your policy' below. We aim to confirm your request within 24 hours. Please note that your change will not take effect until you have received confirmation from us.

• Change your car details
• Add a driver
• Add a temporary driver
• Change your address
• Add a temporary car
• Change your level of cover
• Change your class of use
• Replace your documents
• Plus much more

	Update your policy

For all other changes:

Speak to Customer Services on 0871 882 0000 from 8am - 10pm Monday to Friday, 9am - 5pm Saturday and 10am - 4pm Sunday - or contact us using our secure email form.

Calls to 0871 numbers are charged at 8p per minute plus network extras.

All changes are subject to our underwriting criteria. We will use your existing payment method to credit or debit any changes in premium.

Fees, charges and payment information

Below you will find information relating to any charges, fees and cancellation of your Admiral policy. You will also find Pre Contract Credit Information for Direct Debit payers.

Additional Charges and Cancellation of Your Policy (Single-Car)

Additional Charges and Cancellation of Your Policy (MultiCar)

Pre Contract Credit Information (Single-Car)

Pre Contract Credit Information (MultiCar)

Complaint information

At Admiral, we are committed to providing the best possible service. However we understand there may be times when we do not meet your expectations. We want all our customers to inform us if they are unhappy. We believe handling complaints is an invaluable learning tool.

Our guide to handling your complaint

As an FSA registered company we publish data on our complaints record. To see the latest figures please click here.

Single-Car Insurance policy

0844 543 4400

MultiCar Insurance policy

0844 543 4404

Opening hours: Mon - Fri 8am - 9pm, Sat 9am - 5pm, Sun 10am - 4pm

Calls to 0844 numbers will be charged at 5p per minute from BT Landlines. Calls from mobiles and other networks may vary.

Outside these times please call our 24hr Accident Recovery Helpline:

0800 600 840

24hr Windscreen or glass claim:

0844 543 4426

Calls to 0844 numbers will be charged at 5p per minute from BT Landlines. Calls from mobiles and other networks may vary.

Have you been hit by someone insured with Admiral?
Please call:

0844 543 4406

Opening hours: Mon - Fri 8am - 9pm, Sat 9am - 5pm, Sun 10am - 4pm

Calls to 0844 numbers will be charged at 5p per minute from BT Landlines. Calls from mobiles and other networks may vary.