Yes you can drive as
soon as your cover starts. The unit should be installed within
30 days of policy purchase.
The unit collects
information about when the car is used, how far it travels and
its location, as well as data on your driving behaviour
including speed, acceleration and braking.
This information is
used to analyse your driving behaviour, determine how safe a
driver you are, and to verify your policy information such as
address and mileage.
If the data helps to
indicate that you were not at fault for an accident, we will
try to use it to defend you.
includes factors like driving within the speed limit and
avoiding risky manoeuvres such as harsh acceleration, braking
and swerving. We appreciate that sometimes these are
unavoidable, however repeated or excessive speeding or harsh
manoeuvres will affect your driving score.
Yes, the unit does
send location data, but this is not fed through to us in
installation is free, we cover all the costs.
We only share the
data with those companies required to provide the services
under the policy, such as the telematics unit service
provider. Data isn't sold to or shared with anyone else.
No, however you
will have been asked to declare your annual mileage when you
purchased the policy and if you find that you are going to
exceed this you will need to inform us so we can ensure you
No, you can drive
at any time of the day or night with no curfew - however
frequently driving at risky times, such as after midnight, may
reduce your driving score.
No, we own the
Yes except cars
No. If you do not
renew your policy there will be no additional charges. You
will only have to pay the cancellation fee if the policy is
cancelled before renewal. Please read your supplementary Terms
& Conditions carefully for more information on additional
We do not ask you
to tell us who is driving the insured vehicle at any
particular time. Your driving score will be calculated on
overall use of the car, so you will need to make sure all
named drivers are aware that they can influence your driving
installed product is fitted discreetly under the dashboard
(not applicable to Plug and Drive).
installed unit is a little bit larger than a mobile phone and
once installed will not be visible (not applicable to Plug and
No, the unit is
professionally installed and doesn't affect the vehicle's
warranty (not applicable to Plug and Drive you simply plug the
unit into your 12v power socket).
team will contact you by phone and text, you just book an
appointment with them at that point - an engineer will then
come to install the unit at a time and place that is
convenient for you. Installation takes around 40 minutes for
the professionally installed product only (not applicable to
Plug and Drive, we will simply send you the unit to plug into
your 12v power socket).
You will be
provided with a number for our installation team when you
purchase your insurance and you will be able to re-arrange if
needed. This is specific to the professionally installed
product only (not applicable to Plug and Drive.
No, we will
remotely deactivate the unit if you sell your car or cancel
your insurance policy. This is specific to the professionally
installed product only (not applicable to Plug and Drive,
simply return the unit to us). Please read your supplementary
Terms & Conditions carefully for more information on
The unit in your
old car will be remotely de-activated and we will arrange
installation of a new unit in your new car. If you are a Plug
& Drive customer, you can simply unplug the unit from your old
vehicle and plug it straight in to the new vehicle.